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Shipping Notice: We appreciate your patience as our team is working with our carriers to expedite shipments in light of the current postal strike and increased volumes of holiday shipments. Please contact our Customer Service team at 800 665 3327 or CACustomerService@ottobock.com for updates regarding your specific shipment.

Avis d'expédition: Nous apprécions votre patience alors que notre équipe travaille avec nos transporteurs pour accélérer les expéditions à la lumière de la frappe postale actuelle et de l'augmentation des volumes d'expéditions de vacances. Veuillez contacter notre équipe du service à la clientèle au 800 665 3327 ou CACustomerService@ottobock.com pour obtenir des mises à jour concernant votre envoi spécifique.

Canadian Customers: Take a look at our simplified Returns Process

Ottobock Software

 

Are you a certified prosthetist or orthotist looking for software to program an Ottobock device?

Please fill out the form below and let us know which products you need software for. We will review your request and get back to you as soon as possible. 

Training

Before providing the software, we will verify that you have completed the appropriate training for the device you have selected. 

If you are a U.S. certified prosthetist or orthotist and this is your first time fitting a device of this type, please visit our myLearning page for qualification courses.

If you are a Canadian certified prosthetist or orthotist and this is your first time fitting a device of this type, a member of the Ottobock Professional & Clinical Services team will contact you after submitting this form. 

NOTE: This form is for practitioners in the United States or Canada only.  Please contact your local Ottobock branch if you are in another region.

Data Station

Do you just need to update a specific Ottobock software to the latest version?  To download updates only, please visit the Ottobock Data Station page on our global site.

connectgo.pro

connectgo.pro is the new set-up app for O&P professionals to quickly and conveniently program the C-Leg and Genium X4 microprocessor knees. Click HERE for more information.

Software for patients

For the Cockpit app and other tools for patients and device users, please search for Ottobock on the iOS App Store or Google Play.