Canadian Customers: Take a look at our simplified Returns Process
Canada Warranty Duration
These documents describe Ottobock’s warranty time limitation periods for the general product categories. They are not all-inclusive and customers are advised to refer to the specific warranty documents provided with each product.
Ottobock reserves the right to change the warranty time limitation periods, warranty terms and conditions at its sole discretion.
| Prosthetics Warranty Duration | DownloadPDF | 0.03 MB |
| Orthotics Warranty Duration | DownloadPDF | 0.4 MB |
| MPK Warranty Packages | DownloadPDF | 0.85 MB |
| Pre-Sales Warranty Brochure – Orthotics | DownloadPDF | 4.2 MB |
Upper Limb Confidence Plan
Click here to learn about our 3-year comprehensive protection program for upper limb prosthetic components.
Repair Request Form
| Repair Request Form (CA) | DownloadPDF | 0.06 MB |
Resources
| Pre-Sales Warranty Brochure - Prosthetic Hands and Elbows | DownloadPDF | 0.03 MB |