Canadian Customers: Take a look at our simplified Returns Process
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CA: CACustomerService@ottobock.com or 800 665 3327
We are there when and where you need us.
Our aim is to allow you to focus on what you do best – to offer personal care to people. Wherever possible, our product- and process-related services help free you from the burden of fulfilling other tasks.
Whether you need help troubleshooting your patient’s prosthesis or orthosis or you just need to review technical information with a Certified Technician, we are here to help! Our specially trained Technicians are experts in Ottobock products. more
Whether you need scheduled, routine maintenance or help with an unexpected repair, our expert team of Service Technicians are here to help. Learn more about our loaner program and product maintenance, repairs, and service lifetimes here. more
Cooperative Care is a consultation service designed to help you fit difficult or unusual high-tech fittings. more
Reimbursement materials for our Prosthetics, Orthotics, and Mobility products, including suggested coding and billing, documentation guides, PDAC reviews, clinical studies, and more. more
The Ottobock Fabrication Services team is here to provide additional backup and overflow services for your Prosthetic, Orthotic, and Custom Seating needs. We have special expertise in fabricating solutions for difficult or uncommon fittings. Our unmatched technical expertise combined with superior Customer Service means that you receive the device you order, when you need it. more
Are you looking for certificates of your suppliers for your QM system? Here you will find the ISO certificates and CE declarations of conformity of the relevant Ottobock manufacturing sites. more