Skip to content Skip to navigation menu
  1. Home
  2. PCS Team

Shipping Notice: We appreciate your patience as our team is working with our carriers to expedite shipments in light of the current postal strike and increased volumes of holiday shipments. Please contact our Customer Service team at 800 665 3327 or CACustomerService@ottobock.com for updates regarding your specific shipment.

Avis d'expédition: Nous apprécions votre patience alors que notre équipe travaille avec nos transporteurs pour accélérer les expéditions à la lumière de la frappe postale actuelle et de l'augmentation des volumes d'expéditions de vacances. Veuillez contacter notre équipe du service à la clientèle au 800 665 3327 ou CACustomerService@ottobock.com pour obtenir des mises à jour concernant votre envoi spécifique.

Canadian Customers: Take a look at our simplified Returns Process

Meet Professional and Clinical Services

Ottobock’s Professional and Clinical Services department has the largest and most experienced staff in the industry. Whether you’re a practitioner, a technician, or someone who uses our products, we’re here to provide the best possible information, accessibility and support.

Michael Pearce, C.P. (c)

Senior Manager, Canadian Professional & Clinical Services - michael.pearce@ottobock.com

Originally from the United Kingdom, Michael gained his technical certification in 1988 after spending four years in a craft apprenticeship program in limb manufacture and repair at J.E. Hanger Co. Ltd in Roehampton, London, England. He then achieved Clinical Prosthetic certification in 1994 after successfully completing a four year program at the London School of Prosthetics. After four years of clinical experience, Michael moved to St. John’s, Newfoundland in 1998 to complete his prosthetic internship gaining Canadian certification in 2001 in Toronto. He then moved to London, Ontario where he continued to practice clinically for four more years, before joining Ottobock in the summer of 2005 as a member of the Canadian PCS team specializing in Lower limb. After 13 years in this position Michael was promoted to Manager of the Canadian PCS team.

Stephane Daviault, C.P. (c)

Senior Clinical Specialist - stephane.daviault@ottobock.com

Stephane Daviault C.P.(c) graduated from College Montmorency. He worked at l’Institut de Réadaptation de Montréal for eight years before moving to Sherbrooke in 1998. There, Stephane continued his clinical practice at the Centre de Réadaptation Estrie for almost 17 years. Stephane has been involved with CBCPO as a Board member as well as an examiner for several years. He also taught prosthetics at College Merici, in Quebec City. He joined Ottobock in February of 2015.
 

Andree-Anne Fortin C.P. (c )

Clinical Specialist - andree-anne.fortin@ottobock.com

Andrée-Anne Fortin graduated from Collège Montmorency in 1997. She worked at J. Slawner Ltd, a private facility in Montreal, for 22 years. It gave her the opportunity to learn from a rich tradition of mentorship and gain experience both in technical and clinical, in orthotics and prosthetics. She received her Prosthetic Canadian Certification in 2003 and has been involved in different associations and committees, both on the provincial and national level since then. Andrée-Anne joined the Ottobock team in April 2019.
 

 

Josée Mathieu

Clinical Specialist, Orthotics - josee.mathieu@ottobock.com

Josée Mathieu graduated from Montmorency College in 2001 from the Prosthetics and Orthotics program in Québec. She worked at J.E.Hanger in Montreal for almost 10 years, and joined OPC in 2006. Josée spent two and half years in the Middle East, aiding war and landmine survivors. After returning from the Middle East, she lectured at both Merici and Montmorency College in Québec, while she worked at Prosthetics Rehab Center in Lanaudiere (Bouclier) before joining Ottobock in December of 2018.
 

Steve Wall R.T.P. (c)

Technical Specialist - steve.wall@ottobock.com

Steve Wall has been an amputee since age 20, after losing his leg in a fluke water-skiing accident in 1987. Since, Steve graduated from the George Brown College Prosthetic technical program in 1997. Upon graduation Steve got his start in Ottawa where he worked for eight years learning and fabricating all levels of Prosthetic devices from Partial feet to Four Quarter Upper extremity devices. For the past fifteen years Steve has led the Central Fabrication lab for Ottobock Canada. He has now moved into his new role as Profession Technical Specialist. In this role he'll spend time facilitating Practical Material courses, socket technology, as well as working with new and current amputees on their use of MPK’s, ProCarve and 3S80 running knees helping them obtain the best performance from their knees. In his free time, Steve trains and races cross country mountain bikes in provincial sanctioned abled body races.

 

Fredrica Nkom C.P.O.

Clinical Specialist - fredrica.nkom@ottobock.com

Fredrica is originally from London, United Kingdom. She graduated from Salford University, with a bachelor’s degree in Prosthetics & Orthotics in 2018 and obtained clinical certification. She worked as a Prosthetist in Harold Wood and Mayflower Billericay clinic in Essex for two and a half years. She is also a hyperrealism artist who uses her skill set to fuel her passion for P&O. She moved from London, England to Burlington, Ontario in 2024 to begin her journey with Ottobock Canada, as the Clinical Specialist in Silicone and Orthotic Support.